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Alarm Servicing, Repairs and System Takeovers in North Norfolk
Already have an alarm that needs attention? You do not have to go back to the company that installed it.
We are Lloyd and Matthew, the engineers behind Secure East. When you contact us, you speak directly to one of us. We inspect existing intruder alarm systems, explain what is worth keeping and get things working properly again.
Existing systems
We take over domestic and commercial alarms fitted by other companies.
Repair before replace
Never a full system just because it is easier for us.
You speak to us
No call centre, no sales team. Direct contact with Lloyd or Matthew.
Takeovers
Taking over an existing alarm
A takeover simply means that we become the engineers who look after your existing system. This is useful if you have moved house, inherited an alarm, lost contact with the original installer or are unhappy with the service you receive.
We check the control panel, detectors, sounders, batteries, controls and any app connection. We then explain what works, what needs attention and what can sensibly be retained.
We will never recommend replacing a complete system just because it is easier for us. If it can be serviced, repaired or improved, we will tell you.
What we check on a takeover
Your existing equipment
Control panel
Detectors
Sounders
Batteries
Controls
Any app connection
Maintenance
Alarm servicing and maintenance
Regular servicing helps prevent false alarms, weak batteries and unexpected faults.
We service domestic and commercial intruder alarms, including systems installed by other companies.
A typical visit includes
Checks, testing and advice
Testing detectors, contacts, keypads and sounders
Checking batteries and power supplies
Reviewing event logs and known faults
Testing app control and signalling where fitted
Making sure you are comfortable using the system
Giving clear advice about any repairs or improvements
Faults
Alarm repairs and fault finding
If your alarm is beeping, showing a fault, setting off unexpectedly or refusing to set, give us a call.
We will work through the problem carefully and explain the options before carrying out chargeable work.
Upgrades
Sensible upgrades
Older wired systems can often be improved without starting again. Depending on the equipment, we may be able to fit a new control panel, add app control, replace selected detectors or make better use of the wiring already in your property.
Related service
Intruder alarms
If a new system is the right answer, here is how we plan one.
Photo to come
Lloyd and Matthew, your local engineers
Who you deal with
Local engineers you can speak to
Secure East is a small independent business. Lloyd and Matthew carry out the surveys, installations and servicing ourselves. There is no call centre and no sales team trying to increase the size of the job.
We cover Fakenham, Holt, Burnham Market, Wells next the Sea, Sheringham, Cromer and surrounding North Norfolk villages.
Servicing customers on our work
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P Pat McDonald
★★★★★
“Lloyd has been servicing our alarm for a number of years now. He is very professional, quick though not hurried and does an excellent job.”
Google review
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A Andy Llewelyn
★★★★★
“We are so pleased with our new protection system and, significantly, the personalised follow up service. It is a great reassurance and fabulous value.”
Google review
FAQs
Servicing questions
Tell us about your alarm. Lloyd or Matthew will explain the options clearly.
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We take over many systems installed by other companies. Tell us what you know about the alarm and any problems you are having. We will inspect the equipment, explain what needs attention and what can sensibly be retained.
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Regular servicing helps prevent false alarms, weak batteries and unexpected faults. The right schedule depends on the equipment and how it is used. Tell us about your system and we will advise on a suitable service plan, including systems installed by another company.
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If your alarm is beeping, showing a fault, setting off unexpectedly or refusing to set, give us a call. Tell us what the display says and what has changed. We will work through the problem carefully and explain the options.
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We will explain the options before carrying out chargeable work. When you contact us, tell us what the alarm is doing and ask about any inspection or repair charges so you know what to expect.
Equipment we install
Talk to Lloyd or Matthew
Tell us about your alarm
You do not have to go back to the company that installed it. Tell us what it is doing and we will explain the options.